Requirements and fees related to the processing of passports and visas are subject to change without notice. Changes may include, but are not limited to, changes in embassy consular fees, processing procedures, application forms and documentation required for visa issuance. Travisa is not responsible for such changes or for any loss or delay relating to such changes.

Completed passports and visas are normally sent by FedEx, U.S. Certified Mail, or airline package services and are subject to the conditions set by these companies. Travisa is not responsible for any loss or delays incurred for shipments consigned to these delivery services.

• Travisa liability for loss or damage, including but not limited to loss of or damage to a passport during the course of visa or passport processing, is limited to the actual replacement cost of the passport or $139.00, whichever is less.
• Travisa will not be liable for any damages, whether direct, incidental, special or consequential and including, but not limited to, loss of income or profits, in excess of the Travisa Service fees paid by customer for visa or passport processing, whether or not Travisa had knowledge that such damages might by incurred.
• Travisa will not be responsible for loss or delay caused by events that we cannot control, including but not limited to acts of God, weather conditions, acts of public enemies, war, strikes, civil commotions, or acts or omissions of public authorities (including passport and embassy consular officials).
• Embassy consular and U.S. Passport Agency officials may request revised or additional documentation and in declining issuance of travel documents may not in some instances disclose the reason for denial of a visa or passport. Travisa is not responsible for the actions or inaction of such officials
• Processing time for visas and passports quoted by Travisa are approximations based on our experience with Embassies, Consulates and the Passport Agency in usual circumstances, and are deemed reliable in most cases but are not guaranteed.
• Each country's requirements for passports and visas and related information are established by sovereign nations and are subject to change without notice. While Travisa strives to provide current and complete information, Travisa cannot and does not guarantee that the information supplied is the most current and complete.
• Qualified Acceptance. Travisa reserves the right to decline processing of documents for any reason, including but not limited to incomplete documentation, insufficient processing time, and degree of difficulty in procuring documents due to purpose of travel.